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Bloomfire is a versatile platform that offers a wide range of use cases to its users. One of its primary benefits is providing easy access …
Starting at $25 per month
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What is Bloomfire?
Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with…
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Bloomfire Review: Allows Medical Pro To Search In Catalogs of Data Quickly & Efficiently
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Pricing
Basic
$25.00
Cloud
per month
Entry-level set up fee?
- $25 Optional
For the latest information on pricing, visithttps://bloomfire.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $25 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Bloomfire?
Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.
Bloomfire Screenshots
Bloomfire Videos
Introducing Bloomfire Spark
Bloomfire for Knowledge Sharing
Southwest Airlines Democratizes Insights with Bloomfire
Southwest Airlines Democratizes Insights with Bloomfire
Bloomfire Integrations
- Box
- Dropbox
- Google Drive
- OneDrive
- Zendesk Suite
- Microsoft Teams
- Salesforce
- Microsoft OneDrive
- Sack
- Chrome
- Tableau
Bloomfire Competitors
Bloomfire Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | USA, Australia, UK, England, Germany, Canada, Mexico, Spain, Ireland, Wales, France, New Zealand |
Bloomfire Downloadables
Frequently Asked Questions
Bloomfire starts at $25.
Reviewers rate Usability and Support Rating highest, with a score of 9.
The most common users of Bloomfire are from Mid-sized Companies (51-1,000 employees).
Bloomfire Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 15% |
| Mid-Size Companies (51-500 employees) | 25% |
| Enterprises (more than 500 employees) | 60% |
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(283)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Bloomfire is a versatile platform that offers a wide range of use cases to its users. One of its primary benefits is providing easy access to information, allowing users to find answers and solutions on their own, without the need to reach out to others. This has proven to be a valuable feature, as it reduces dependency on colleague availability and fosters a sense of independence among users.
With Bloomfire, users also have the ability to store and access important documents, benefiting both office-based employees and those working in remote project sites. The platform's ease of navigation has been widely praised, making it effortless for users to locate the information they need. Additionally, Bloomfire serves as an educational tool, providing training materials and company knowledge to enhance professional development within organizations.
Moreover, Bloomfire facilitates communication and information sharing between employees across different locations. Its centralized nature allows for seamless collaboration among team members scattered across time zones and departments. Whether it's accessing up-to-date information related to the Covid-19 pandemic or quickly disseminating critical updates to remote workers, Bloomfire proves to be a reliable solution for efficient and effective communication.
The platform's versatility is also highlighted in specific industries such as healthcare and education. In healthcare settings, Bloomfire serves as a one-stop shop for systems used in healthcare, organizing HR applications, patient care resources, and crucial policies in one central location. For educational institutions, Bloomfire addresses document management and internal communication needs by offering a centralized repository for sharing resources, district-wide videos, curriculum materials, and more.
Overall, user experiences attest to the usefulness of Bloomfire in various scenarios. Whether it's accessing information on-demand, promoting knowledge sharing among colleagues, or facilitating seamless communication across different locations and industries, Bloomfire proves to be an invaluable tool for organizations seeking streamlined information management.
Attribute Ratings
Reviews
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- Repository for all research and insights
- Onboarding of new employees
- Organizes thematic work (e.g., ad testing, brand health)
- Distribution of insights (e.g., newsletters, Teams integration)
- Onboarding of new employees
- Organizes thematic work (e.g., ad testing, brand health)
- Distribution of insights (e.g., newsletters, Teams integration)
- Simplicity of uploading
- Search
- Organization around themes (Series)
- Greater customization of home page
- Easier navigation of the underlying document organization
- Ability to download individual pages from powerpoint decks
- Some usability improvements around formatting of new posts
April 25, 2022
Bloomfire - Find First Integrations here
Myself being a Mulesoft consultant use Bloomfire for research and development on some latest business requirements. My organization has a partnership with Mulesoft so I have an access to Bloomfire. I usually use it for Partner Tech Talks and also to get some information on demand partner webinars and Training & certification-related articles.
- Good articles on SAP connectors
- Mulesoft practices through customer success
- Information on Product Roadmap
- Expecting some more articles on AWS
- Improvement on UI and easy search engine actions
- Sorting articles into proper domain folders
April 19, 2022
Fire Up Your Knowledge Base with Bloomfire
Bloomfire has helped our Knowledge Management team create an integrative resource tool that houses processes, procedures, and policies for our front-line representatives and agents. Since its inception, Bloomfire has worked with our specific requests and needs to enhance the experience, both for the creator (Author) and reader. This has then allowed us to expand responsibilities and roles to other departments by empowering them to contribute, edit, and support one another in the expansion of the knowledge base. Every year the ease of use becomes more intuitive and affords us efficiencies we did not have with our last knowledge database.
- Search Engine
- Upload of Documents and Images
- Sharing of Posts
- Creation of Posts within Series
- I would love to see the ability to tag, search, and identify images for easy replacement.
April 18, 2022
Bloomfire, a user-friendly program
For us, it's set up as a special tool with articles to help us do our jobs. It's almost like a really user-friendly blog. We can ask questions on it and the answers are shown to help others. It's also set up with other apps we use daily and our time clock. Very very convenient, everything is in one easily accessible place. I like it a lot.
- Loads quickly
- Easy navigation
- Customizable
- The search feature needs to be more precise
- Keyword search sometimes brings up very old things first instead of the newest articles
- Should be able to customize our individual homepages and group commonly accessed pages in the sidebar.
April 14, 2022
Great for school collaborations across networks.
We use it as a hub to hold all course materials across the network so all teachers have full access to everything they need. It's also used for all HR handbooks, school handbooks, etc.<br>
- Organization.
- Search to find things.
- Ability to quick load updates/changes.
- Being able to pin exact documents that I need.
April 11, 2022
Start your Journey on Bloomfire!!!
My organization deals with Salesforce integration with Mulesoft and we deal with several Inbound and outbound flows and develop them in a bi-directional manner. We food a good number of Mulesoft flows and workshops on Salesforce integration with Mulesoft which helped us to build flows quickly and better usage of Salesforce connectors.
- Mulesoft community Updates
- Partner Sales talks
- Partner Tech Talks
- Partner Webniars
- I expect some more latest articles on AWS
- Some good articles on certifications will also be helpful
- Conducting good number of partner enablement sessions will also be helpful
April 09, 2022
On time with my deadlines because Bloomfire is on point!
Bloomfire is a program that is provided to us for quick research for company-related material. If we have a question or need a form everything is located in Bloomfire. Other directors may have questions and find answers quickly because there are so many other directors that have asked the same question. If we are looking up and need appropriate forms to fill out simply typing in keywords bring us straight to what we need.
- Easy to find what we need by typing in key words.
- Allows us to see previous questions and answers that we may have easily.
- Has easy access to documentation forms that we can print out easily.
- Have a directory of forms so we can go straight to them and print them out.
We use Bloomfire in a variety of business areas from customer service support, technical services, sales, and with our global education teams to share collateral and other educational assets. This application has been an invaluable resource to not only house and share information, but also to engage our community to educate and support each other.
- Deep indexing
- Organization
- Searchability
- Ease of use
- Expandable to a plethora of needs across departments
- Beyond filters, a folder structure would be valuable
- Ability to upload bulk content after launch
- Integration with HubSpot
April 08, 2022
Bloomfire Simplified Our Knowledge Hub
Bloomfire is our knowledge hub. We have all of our guidance, reference, and research saved there. We utilize Bloomfire a little differently as we only allow SMEs to update and post. Our users have the ability to flag posts but not comment directly about or respond to questions. Bloomfire has allowed us to not have multiple versions of guides, templates, etc. in use.
- Allows insight into posts that are not utilized so the team can look into why, or if needed.
- Allow to publish posts quietly.
- Ability to follow and bookmark posts is a feature our team uses.
- Allowing copy and paste from a Microsoft document and being able to keep the formatting.
- The autosave feature, while nice, causes us to have many saved but not published posts. The correct post is published but the "starter" post is also saved.
- Allow for view capability of email templates that are uploaded, without having to download to see them.
April 05, 2022
Bloomfire shines!
We use Bloomfire as a internal search engine and an information posting platform., Bloomfire is used company wide on a daily basis to pass along important information between our many branches. It helps in answering questions between employees from our sales force that are spread throughout the country.
- information posting
- question platform
- spreading important information quickly
- log in issues can arise sometimes
April 04, 2022
Bloomfire has made my life easier
We are a data-driven company and being that it is the insurance industry, training and reference materials are essential on a minute-by-minute basis at times. Without this data and reference material, we are dead in the water. The managers in our company have striven to make sure we have that training and information at our fingertips at all times and the tool we use is Bloomfire.
- Reference to critical information with a click
- The interface is extremely user-friendly.
- Key word co-location in case I mess up my search query
- Very well organized.
- I really can't think of any
March 25, 2022
Easy to use system that keeps data orgaized
Previously I used Bloomfire with my old employer where I posted questions and then responses would then occur to my question(s). My current employer uses Bloomfire for internal information, questions, and answers. I use a great tool and serve as an "information hub" for the organization. I have found that it is easy to use and navigate through. And I like when new postings are entered and I am alerted automatically.
- Organization.
- Notifications.
- Ease of use.
- Sometimes when you are posting pictures in the comments, you have to fiddle with the formatting.
February 04, 2022
Pretty Damn Good
We use Bloomfire for all our install documents and training manuals. The only issue we have seen is that the search features are not that good. If we type in a specific word or part number many other results come up and the one we search for is on the bottom. Also, when clicking on the item you searched for and when you go back, it brings you back to the home page and not your results.
- Organized
- User Friendly
- it is difficult to download documents on a mobile device at times
February 04, 2022
Satisfied user
It is the search engine for company products and procedures
- Excellent search engine
- encourages user feedback
- provides needed updates
- easy to use
- say what you need and it finds it
- Show entries in more chronological order most recent first
- speak and find
January 28, 2022
Bloomfire review
The only problem I have with Bloomfire is the difficulty in finding exactly what I'm looking for.
- Bloomfire is great at giving you different options on how to search.
- Bloomfire has a wide variety of topics to search.
- Bloomfire has plenty of room for more documents.
- Organization of the items/documents on Bloomfire is not great.
- It is difficult to find the items I'm looking for.
- The items have no order, and are placed in an unorganized manner.
January 28, 2022
Bloomfire for Customer Success teams
We use Bloomfire to document all of our processes, practices, and updates to our software. We also use it to allow employees to post questions for the rest of the team to view and answer. This tool is used by our entire Customer Success department (around 250 employees). We use this tool internally only.
- They have many useful filter options.
- I like that I can customize what email updates I receive.
- The search was difficult to figure out and unfortunately doesn't work well with how we have always named documents/posted. We have many posts named along the lines of Company - Updates - Date. When you search the exact name of an article this way, it doesn't pop up, because Bloomfire uses "-" to exclude text from your search results. I didn't realize this at first, and it was very frustrating.
- While I like the filter options, they aren't very prominently displayed, and I didn't even notice them until I had been using Bloomfire for quite a while. The majority of our team does not use these.
January 26, 2022
Bloomfire works to keep you informed
We use Bloomfire to keep all staff updated on the constantly changing events around Las Vegas and our 14 properties. This program informs us about the shows, travel packages, and special events going on throughout our city. The layout of this program helps us find the information when we need it fast. I'm really happy with it. It's been great.
- You can look up information very quickly with the search option.
- All the information about our properties is at our fingertips.
- You can bookmark important information that you can set aside for future use.
- The information is updated daily and helps us keep well informed.
- Sometimes, I will search for a subject like information on sportsbook info and get information that is not relevant to that subject.
- Sometimes the information is out of date and has not been updated.
January 26, 2022
Bloomfire is on fire!
Our organization is spread across multiple states. Bloomfire is a platform where all the centers in the company can unite and access information as a whole. It is easy to use and search for anything needed from HR, payroll, operations, etc. This website has saved me so much time and effort by having all my answers in one place!
- user friendly
- easy access to all company forms
- great to get answers to questions
- notify by email when new items are added
December 23, 2021
Postive Review
We utilize it as a hub for all learning & collateral materials. Bloomfire was used instead of using Box or Google Drive like other companies.
- Organize and house learning materials
- A source for leadership and teams to upload collateral to take to market
- There is a place for comments and feedback which is incredibly helpful
- The search feature often brought up many unrelated posts that made it harder to find materials
- Better organization within the UI and each post
September 07, 2021
Extremely Useful
Bloomfire is used as a reference tool to locate answers when you need to have one in a hurry, you type in keywords and the search will return everything subject related to the keyword or search word used. Less is more, the more targeted/specific you are, the better your search results.
- Search engine
- Shareable information
- You can like and follow any person that creates an article
- I currently don't have a wish list for Bloomfire, it's working fine for what I need to do with it.
August 25, 2021
Stress Free Employees
It is being used by the whole organization, we are using it here to keep all KT documents and static configuration files of web servers and Linux containers. It helps all our employees to deploy new assets easily with very little help from any senior resource. With Bloomfire our organization is very well organized and deploying a new server has now become very easy for our employees as they now have access to all the required documents and config files.
- A centralized box for all types of config files and common rules.
- Well organized user base to share companies secret documents and critical data.
- Makes it a lot [easier to manage] new resources and train them.
- Should have had the feature of user stories, as azure develops.
- Should have had support for Ubuntu/linux.
- The search algorithm could have been a little better, it misses finding an exact match sometimes.
August 25, 2021
Bloomfire: No Other Program Needed
Bloomfire has been a great and useful resource tool for us as employees. We can literally look up any products and get all the information that we need to perform to the best of our abilities within this site. It is amazing and truly a blessing. It has helped me learn the process the company uses and everything that I am supposed to know more effectively. It is also very user-friendly. It really just addresses any business problems that we could have about where to find any resources or information needed. I use it daily at work and will always speak highly of it to anyone else! Thank you so much for providing this exceptional program for all of us to use!
- BB8
- Brochures
- Product searches
- Dental state availability list
- Providing more videos about the differences between the dental plans.
- Providing more videos about the differences between the carriers in regards to med supp or med adv.
- Providing more videos about processes and functions that we at AWL have to do on a daily basis.
August 17, 2021
Bloomfire is a Great Resource
My company is using Bloomfire within the entire organization. It has become our online resource for all company-related information. It has allowed us to move from internal documents being stored in different areas and not very accessible, to being organized and readily accessible within Bloomfire. Content is added and updated seamlessly. New hires can easily find content that allows them to quickly familiarize themselves with their new company and position.
- Organize content
- Provide restrictions to content
- Great interface
- Customization per organization
- Better search functionality
- Compact view for bookmarked or frequently visited content
- More robust editing options within content
August 03, 2021
Great usability experience for entire team
We use it as an internal search engine/question platform. It is so helpful as easy to use. We can navigate to new articles at the bottom that relate to the article we are reading, create series of articles and easily search from the page we are on at all times as well as going to our homepage whenever needed.
- Ease of use.
- Clickability.
- Fast to load.
- Home page display could shuffle to show new content.
August 02, 2021
User-friendly Knowledge Base
I'm a relatively new employee to the company, and it seems like we are using Bloomfire for many things. In my role, we use it as a knowledge base of self-help articles, almost as a wiki. We also post announcements and constantly changing information like contact information here. I believe other departments use it as a dashboard with company news and information relevant to their jobs.
- SSO Support - Not just another username/password to remember.
- Easily updated - No strange code or obscure formatting options.
- Feedback options - People can post below articles or flag articles for review.
- Search function needs more SEO, but that may be because of my company's implementation.